In-Home Support Services

Keeping youth at home. Strengthening families. Building lasting stability.

At Indigenous Youth Services, our mission is to keep youth in their homes, with their families, and connected to their communities while still providing the level of care they need.

Too often, support systems rely on removing youth in order to deliver services. While intended to help, this approach can create further instability, disrupt identity, and weaken the very relationships that are essential for long-term outcomes.

We take a different approach. We bring structured, consistent support directly into the home, strengthening the environment around the youth instead of separating them from it.

Refferal Submissions

Submit a referral to access individualized in-home support designed to strengthen families and keep youth in their communities.

Our team responds promptly to coordinate services.

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How Our Support Works

Our services are built as a coordinated system, designed to provide consistent, reliable support across a range of situations, not just during scheduled visits. Rather than isolated sessions, this model ensures that families have access to guidance, structure, and intervention as challenges arise in real time.

Each support plan is fully individualized, with structure, intensity, and delivery tailored to the specific needs of the youth and their family. This ensures that support is relevant, practical, and aligned with the realities of the home environment.

Support is delivered through four integrated components:

CareLink Virtual Care provides ongoing access to guidance, allowing families to receive direction and reinforcement between in-person visits. This ensures that support does not stop when a session ends and helps maintain consistency in approach.
In-Person Support takes place directly within the home and community, where day-to-day challenges occur. This allows strategies to be applied immediately, with hands-on guidance that is practical, relevant, and easier to sustain.
Crisis Response ensures that when situations escalate, families are not left without support. Immediate intervention focuses on stabilization, safety, and clear next steps, while also informing future planning to reduce recurrence.
Parenting Support and Skill Building strengthens the foundation of the home by building caregiver confidence, consistency, and clarity. This includes practical coaching, routine development, and strategies that can be maintained independently over time.

These components are not delivered in isolation. They function together as a unified system, allowing support to remain continuous, responsive, and grounded in real-life application. This structure reduces gaps in care, improves consistency across environments, and supports more stable, long-term outcomes for both youth and families.

CareLink Virtual Care

CareLink provides continuous, real-time support between in-person visits, ensuring families have access to guidance when it is actually needed, not just when it is scheduled.

Available 24/7 through a secure mobile platform, CareLink allows youth and caregivers to connect with support directly from their phone or device at any time. This immediate access reduces delays in response, allowing situations to be addressed early and more effectively.

Support delivered through CareLink is aligned with each family’s individualized plan. This ensures that guidance remains consistent, whether it involves responding to a challenging moment, reinforcing strategies, or navigating new situations as they arise.

By extending support beyond in-person sessions, CareLink strengthens continuity across all aspects of care. It helps maintain structure, reinforces expectations, and supports consistent decision-making within the home.

The result is a more responsive and dependable support system that fits into daily life, rather than being limited to scheduled appointments.

Behavioral Support

Our work begins with understanding behavior accurately.

We use the A.I.M. Model of Behavioral Analysis and Intervention to break behavior into three components:

Action, what is observable
Intention, what the youth is attempting to achieve
Motivation, the underlying drivers shaping the behavior

This allows intervention to focus on root causes rather than surface reactions.

From there, we apply the Three S’s of Intervention:

Stabilize to reduce escalation and establish control
Scaffold to build structure, consistency, and skill
Supersede to replace behaviors by addressing the underlying need

Because this work happens in the home, strategies are applied in real time, leading to stronger and more sustainable outcomes.

Personal Care and Daily Living Support

Support within the home extends beyond behavioral intervention to include the daily routines that shape stability, functioning, and overall well-being. These routines are often where challenges present most clearly, and where meaningful, lasting change is built.

Our team provides hands-on support with essential areas of daily living, including personal hygiene, meal preparation, medication reminders, mobility, and household organization. This support is delivered within the natural rhythm of the home, allowing strategies to be applied in real time rather than in isolated or artificial settings.

The focus is not simply on completing tasks. It is on developing consistency, strengthening routines, and building the skills required for greater independence over time. Youth are supported in understanding expectations, participating in their daily responsibilities, and developing confidence in their ability to manage everyday life.

By embedding support directly into daily routines, we help create a more structured, predictable environment that promotes stability for both youth and caregivers.

Respite Support

Respite is a critical component of sustaining long-term stability within the home. Without consistent opportunities for caregivers to rest and reset, even the most well-structured support plans can become difficult to maintain.

Our respite services provide reliable, structured support for youth while giving caregivers the time and space they need to recover, regroup, and maintain their own well-being. Services are flexible and can be scheduled for a few hours per day, week, or month depending on the needs of the family.

During respite periods, youth receive active, engaged support rather than passive supervision. This includes structured routines, guided activities, mentorship, and reinforcement of expectations already established within the home. Consistency remains a priority, ensuring that progress is maintained even in the caregiver’s absence.

Respite is not treated as a separate service. It is integrated into the broader support plan, contributing to a more sustainable system where both youth and caregivers are supported in a balanced and practical way.

Cultural Connection

All services are delivered with a clear understanding that connection to culture is foundational to identity, belonging, and long-term well-being.

We support youth in maintaining and strengthening their cultural connections in ways that are meaningful, accessible, and integrated into daily life. This may include connection with Elders and cultural mentors, participation in community and cultural activities, and the incorporation of traditional practices, teachings, and values into everyday routines.

Cultural connection is not approached as an add-on or occasional experience. It is woven into the overall support process, reinforcing identity, strengthening self-worth, and grounding youth within their community.

By maintaining these connections, youth are better supported in developing a stable sense of self and a clearer path forward.

Flexible and Individualized Care

Every aspect of service delivery is designed to adapt to the unique needs of the youth and family. No two situations are the same, and support must reflect that reality.

Scheduling, intensity, and staffing are adjusted based on current needs, allowing services to evolve without disrupting the home environment. As progress is made or challenges shift, the level and focus of support can be modified to remain effective and relevant.

This flexibility allows families to receive the right level of support at the right time, without being locked into rigid structures that fail to reflect real-life circumstances. It also ensures continuity, as adjustments can be made without interrupting relationships or established routines.

The result is a responsive system of care that remains aligned with the family’s needs, supports long-term stability, and strengthens the overall functioning of the home.

Submit a Support Referral

We work with families, agencies, and community partners to provide timely, effective in-home support for youth with complex needs.

Referrals can be submitted for youth who are experiencing behavioral challenges, are at risk of placement disruption, or require additional support to maintain stability within the home. Our team responds promptly to assess needs, determine appropriate service levels, and begin building a tailored support plan.

To submit a referral, please provide:

Youth and caregiver contact information

A brief overview of current challenges and support needs

Any relevant background information or existing service involvement

Once received, our team will follow up to coordinate next steps and ensure a smooth and responsive intake process.

Referral Submissions